Cerro Novo Property Management – Privacy Policy

Who are we?

Cerro Novo Property Management is a Property Management Company based in Albufeira, Portugal. We are an independent, family run business and have been trading since 1981.


What information do we collect and how do we use it?

Please be assured that we only collect information which allows us to deliver exemplary levels of customer experience.

We will collect anonymised data when you visit us online. As with most websites, this may tell us where you’ve visited from, what you’ve looked at and how long you’ve stayed on our site. If you do not accept our cookie policy, you will still be able to use our website, but not every feature may work correctly.

In order to comply with Statutory Portuguese legislation requiring us to collect Passport or ID details upon guest arrivals in-resort, we will request that all guests provide us with this information. This Special Category Data will be held securely via a number of methods at our offices and will be destroyed securely after processing.

If you wish to subscribe to our marketing newsletter you can opt-in via web, social media, by email or in person. You can opt-out and update your preferences at any time.

If you have stayed with us or are you one of our registered owners, you can write to us at any time to ask about what we hold: dpo@cerronovo.com

All electronic data is securely processed within the EEA.


Do we share data?

Firstly, we do not sell, market, share or send any data to anyone without permission or consent.

We have a strict internal data policy, which means that only authorised and compliant parties have access to data, and only when authorised by yourself. This data will only be used to conduct essential transactions or to improve our own business.


How does our Privacy Policy affect you?

Our Privacy Policy is in place to protect you when visiting us online or transacting business with ourselves. Modern day communication methods increasingly rely upon electronic communications and our Privacy Policy covers the use of these, as well as traditional methods of administration.

We protect your data as our own. If you wish to know more or have a complaint, please contact our Data Protection Officer at: dpo@cerronovo.com


Cerro Novo Property Management – Full Privacy Policy

We have a full privacy policy available online or upon request.


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